PwC : 10 technologies qui vont profiler les services financiers en 2020

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Le cabinet d’audit et de conseil PWC a publié un récemment une analyse des technologies qui vont profiler et “disrupter” la finance à l’horizon 2020

Our global report Financial services technology 2020 and beyond: Embracing disruption examines the forces that are disrupting the role, structure, and competitive environment for financial institutions and the markets and societies in which they operate. The post-crisis regulatory frameworks have been gradually settling into place, and financial institutions have been adjusting their business models accordingly. It is now becoming obvious that the accelerating pace of technological change is the most creative force—and also, the most destructive one—in the financial services ecosystem today. In this paper, we set out to capture the real world implications of these technological advances on the financial services industry and those who must supervise and use it.

A cette occasion, PWC identifie le top-10 des tendances technologiques parmi lesquelles on retrouve logiquement l’innovation enmenée par la fintech comme le montre ce classement:


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  1. FinTech will drive the new business model
  2. The sharing economy will be embedded in every part of the financial system
  3. Blockchain will shake things up
  4. Digital becomes mainstream
  5. “Customer intelligence” will be the most important predictor of revenue growth and profitability
  6. Advances in robotics and AI will start a wave of “re-shoring” and localisation
  7. The public cloud will become the dominant infrastructure model
  8. Cyber-security will be one of the top risks facing financial institutions
  9. Asia will emerge as a key centre of technology-drive innovation
  10. Regulators will turn to technology, too

Les points 9 et 10 sont certainement à suivre en commun car les régulateurs ont un poids important pour accompagner intelligemment la transformation de l’industrie financière.

Dans cette étude, PWC propose également six priorités en termes d’action pour soutenir ces évolutions pour 2020:

  1. Update your IT operating model to get ready for the ‘new normal’
  2. Slash costs by simplifying legacy systems, taking SaaS beyond the cloud, and adopting robotics/AI
  3. Build the technology capabilities to get more intelligence about your customers’ needs
  4. Prepare your architecture to connect to anything, anywhere
  5. You can’t pay enough attention to cyber-security
  6. Make sure you have access to the necessary talent and skills to execute and win

Le détail du rapport et des analyses est en libre accès via ce lien:

Cliquer pour accéder à technology2020-and-beyond.pdf

 

et le communiqué de presse associé:

PwC lists ten tech-driven forces shaping financial services in 2020

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